Newsletter #417 for October 21, 2025
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Don't Forget to Register! |
Community Engagement Resources for Wastewater Utilities
October 28, 2025 | 10:00 AM CDT
WaterOperator.org
This webinar will explore effective digital communication strategies, approaches for building public support around capital improvement projects, and methods for promoting transparency during rate-setting processes. Plus, participants will learn how to use our search tools at WaterOperator.org to find additional resources and training events.
This continues our webinar series covering topics relevant to wastewater operators, including funding, asset management, compliance, and water quality.
Certificates of attendance will be delivered upon request. Check with your certification body for acceptance criteria.
Previous Webinars... |
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Tap Talk |
Lessons from RCAP’s Private Well Technical Assistance Network
In TT064, we bring you another private well-focused episode. Our guest is Cindy Brookes, a seasoned technical assistance provider at the Great Lakes Community Action Partnership, a division of RCAP. In this role, Cindy has assessed over 300 private wells and counseled well owners on how to proceed with their well challenges, and made significant use the of the Private Well and Spring Assessment Tool that our team developed in conjunction with RCAP. Cindy tells Jennifer and Steve about the ins and outs of the job, as well as the importance of these assessments in the quest to more widely educate well owners.
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Featured Video |
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How San Diego Is Building a Recycled Water Future | The Golden State of Reusewaterloop
"San Diego is proving that the future of water is recycled. This episode visits Santee Lakes—one of California’s earliest examples of water reuse—with Kyle Swanson of Padre Dam Municipal Water District, who explains how a 1960s experiment turned wastewater into a beloved community asset and a model for the world.
The story then moves to the North City Water Reclamation Plant, where Doug Campbell from the City of San Diego shares how decades of innovation paved the way for Pure Water San Diego—one of the nation’s largest and most ambitious water recycling efforts. When complete, Pure Water will provide half of the city’s drinking water through a five-step purification process that turns wastewater into a safe, sustainable, and drought-proof resource.
This episode is part of The Golden State of Reuse, a series exploring the past, present, and future of water recycling across California, showcasing the people and projects redefining how water is used again and again. Visit https://bit.ly/ReuseCAseries."
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Featured Video |
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What’s in the Water?: South Bend’s plan to remove PFAS
WNDU 16 News Now
This video highlights South Bend, Indiana’s efforts to address PFAS contamination in its drinking water, which has exceeded EPA limits at two treatment plants. Residents are taking personal precautions, such as installing carbon filters and avoiding products containing PFAS.
Public Works Director, Eric Horvath, explains that while the city has reduced pumping from affected wells, a new $21.5 million treatment system is planned for completion by 2028, partially funded by a lawsuit against PFAS manufacturer 3M.
Horvath emphasizes the persistence of PFAS in the environment and reassures residents that current average levels are below future compliance thresholds, while encouraging home filtration for added safety.
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Cybersecurity Resources
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As Cybersecurity Awareness Month comes to a close, take a moment to explore the links below to strengthen your utility’s defenses and ensure the continued safety and reliability of our water systems.
Further Resources... |
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Solving Real Water Loss with Smarter Flow Monitoring
October 23, 2025 | 11:00 AM MDT
American Water Works Association
At this free webinar, presented by Flow-Tronic, hear how water utilities across the country are under pressure to reduce non-revenue water, detect leaks faster, and improve visibility across aging distribution systems without costly shutdowns or disruptive retrofits.
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Cybersecurity 102
November 5, 2025 | 1:00 PM EST
U.S. Environmental Protection Agency
EPA's Water Infrastructure and Cyber Resilience Division (WICRD) will provide this free course to build upon Cybersecurity 101. The technical assistance course will offer deeper insights into cybersecurity for those with basic knowledge in the field, as it applies to Operational Technology (OT). Whether you are an IT professional, business owner, or simply interested in protecting yourself online, this course will equip you with practical skills to navigate today's digital threats.
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Cybersecurity 103
November 12, 2025 | 1:00 PM EST
U.S. Environmental Protection Agency
EPA's Water Infrastructure and Cyber Resilience Division (WICRD) will provide this free technical assistance course to expand understandings of cybersecurity basic key terms, foundational principles, and a snapshot of its history in the Water Sector. Recent cyber incidents will be discussed, as well as cyber-related resources for the Water Sector. The technical assistance course is a continuance of the Cybersecurity Refresher and Cybersecurity 102 courses.
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Recent Blog Posts at WaterOperator.org |
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Get Ready for the 13th Annual SepticSmart Week!
Read Here »
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From Waste to Resource: Biosolids Management References for POTWs
Read Here »
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Unlocking Rural Prosperity: The Rural Funding Guide is Here
Read Here »
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Groundwater & Well Care for Public Water Systems is a free online course from WaterOperator.org. Certificates are provided and the course is currently pre-approved for 2 hours continuing education
credit in a number of states.
Click here to learn more.
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WaterOperator.org is a free service, grant-funded to support small community water and wastewater operators with comprehensive resources and information in one easy-to-use place. We also serve the 800+ training, primacy, and technical service organizations, by
helping operators get to their information. We aren't selling or advertising anything. Call us at 1-866-522-2681 for assistance.
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Visit our other websites:
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